TERMS AND CONDITIONS
(a) We reserve the right to remove
the site from the internet at any time, for any reason.
(b) All offers can be withdrawn or changed at any time.
(c) Orders are subject to a dispatch charge of £10.00 UK Sterling.
We reserve the right to change this at any time.
(d) All orders will be delivered within 30 days of order date,
although the turn around is normally 7 to 10 working days. Any
delays will be communicated promptly using contact details supplied.
(e) Copyright on all images, design and graphics contained with
in the site is under strict copyright protection. Law prohibits
(f) The customer has the right to return any goods for any reason
brought through Frenkielart within 7 days of receiving the goods.
(g) On returning the goods all dispatch fees will be the customer’s
(h) All refunds will be made within 30 days of goods being received
in good condition.
(i) We will correct any mistakes in invoices, payments or receipts
within 30 days
(j) The Terms and Conditions do not affect your statutory rights.
Security is very important to
us at frenkielart.
All Orders are carried out using the 'WorlPay' Secure order system.
'WorldPay' are market leaders in internet security and order placement.
All your details are safe when you shop with Frenkielart.
No credit card details should
be e-mailed or placed on the site until the final stage of purchase
where you will be prompted for payment details.
Frenkielart takes no responsibility
for misuse of our site. So please only type in credit card details
Frenkielart is committed to protecting
your privacy. We will only use the information collected from
you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons, firstly to process
your order and secondly to provide you with the best possible
We will only e-mail you news and offers relating to frenkielart
and we will not pass on to any third parties any information held.
We will give you the option to refuse any marketing from Frenkielart.
The type of information we will
collect about you includes
(a) Your Name
(b) Your Address
(c) Your Phone Number
(d) Your E-mail Address
(e) Your Credit Card Details
We will never collect sensitive
information about you with out your explicit consent. The information
we hold will be accurate and up to date. You will be able to check
the information we hold about you by e-mailing us. If for any
reason you find any inaccuracies we will delete or correct it
The personal information which
we hold will be held securely in accordance with our internal
security policy and law.
We may use technology to track
the patterns of behaviour of visitors to our site. This can include
using a ‘cookie’ which would be stored on your browser. You can
usually modify your browser to prevent this from happening. The
information collected in this way can be used to identify you
unless you modify your browser settings